Agu Market Return Policy
At Agu Market, we prioritize customer satisfaction and want you to be happy with your purchase. This Return Policy outlines the conditions and process for returning items.

1. Eligibility for Returns

   • Items must be returned within 30 days of the delivery date.
   • Products must be unused, in their original packaging, and include all tags and labels.
   • Certain items are non-returnable, including personalized products, perishable goods, and health/safety items. Check product details before purchasing.

2. Return Process

   • Contact our customer support team to initiate a return.
   • Ship the item(s) back using the return label provided or by arranging your own return shipping.
   • You are responsible for return shipping costs unless the product was damaged or incorrect.

3. Refunds

   • Once the returned item is received and inspected, a refund will be issued to your original payment method.
   • Refunds may take 5-10 business days to appear in your account.

4. Exchanges

   • Exchanges are only permitted if the item was damaged or defective upon receipt. Please reach out to our support team for assistance with exchanges.

For questions, please contact our support team.